ARTICLE 1: GENERAL PROVISIONS

These general heavenhoop.com (“GTC”) apply to every order placed by a visitor to this e-commerce website (“customer”). Placing an order via the heavenhoop.com webshop means that the customer has taken note of these Terms and Conditions and explicitly acknowledges their applicability to the exclusion of all others. Additional terms and conditions of the buyer are excluded, unless heavenhoop.com has expressly acknowledged them in writing beforehand.

ARTICLE 2: PRICE

All prices mentioned are in EURO, always including VAT and all other taxes or charges to be borne by the customer. If shipping costs are calculated, they will be mentioned separately.

The price quotation only relates to the articles as literally described. The attached photos are for decoration purposes only and may contain elements not included in the price.

heavenhoop.com reserves the right to refuse orders if products are incorrectly priced online. The customer always has the right to cancel his order or to buy only the correctly priced items.

ARTICLE 3: OFFER

Despite the fact that the online catalogue and the e-commerce website are made with the greatest possible care, it is possible that the information provided is incomplete, contains material errors or is not up to date.

Obvious errors or mistakes in the offer are not binding on heavenhoop.com . With regard to the accuracy and completeness of the information provided, heavenhoop.com is only obliged to assume resources. heavenhoop.com is in no way liable for material errors, typesetting or printing errors.

If the customer has specific questions, for example about sizes, colour, availability, delivery time or type of delivery, we ask the customer to contact heavenhoop.com in advance.

The offer is always valid while supplies last and may at any time be changed or withdrawn by heavenhoop.com. heavenhoop.com not be held responsible for the unavailability of a product.

ARTICLE 4: DELIVERY AND EXECUTION OF THE AGREEMENT

heavenhoop.com aims to deliver all purchased items as soon as possible, whenever possible.

Any visible damage and/or defects in the quality of an item or any other failure in delivery must be reported immediately by the customer to heavenhoop.com.

The risk of loss or damage is transferred to the customer as soon as he (or a third party designated by him and not being the carrier) has physical possession of the goods. However, risk is transferred to the customer at the moment the goods are handed over to the forwarding agent, if the forwarding agent has been commissioned by the customer to transport the goods and this option has not been provided by Shopping Complete.

ARTICLE 5 : RETENTION OF TITLE

Goods delivered remain the exclusive property of heavenhoop.com until paid for in full by the customer.

The customer undertakes to inform third parties of heavenhoop.com’s retention of title if necessary, for example in the event of seizure of items not yet paid for in full.

ARTICLE 6 : CANCELLATION AND TERMINATION POLICY

The User shall have the right to downgrade or cancel the Service and delete personal and company data writing to our customerservice email at info@heavenhoop.com.

You will remain liable for all charges accrued on your account up to the time that you downgrade or cancel your service, including full monthly fees for the month in which you canceled.

You have the right to cancel a service within 30 (thirty) days if we didnt started the service from your confirmation. Your paid amount will then be returned to you in 3-5 (three-five) business days.

User data can be stored within the Site confidentially for up to 30 (thirty) days from the expiration of the subscription, and the User shall have the right to renew the subscription and restore the data. After the expiration of the said term, the data of the User’s account shall be immediately deleted. If the User explicitly terminates his Grab-egancy account, the User data will be immediately deleted from Grab-egancy without the ability to restore the data.

Grab-Egancy shall archive and store all details of the use of the Service, including, but not limited to, the invoices, as well as the contact details of the User, for the period of time as established by applicable legal provisions. No personal information shall be transferred to any third parties, except in cases provided by mandatory legal provisions, including, but not limited to, to State Tax Inspectorate, courts of other competent institutions that request such information, or for the purpose of presenting legal claims or defense.

ARTICLE 7: GUARANTEE

In accordance with the Act of 21 September 2004 on consumer protection in relation to the sale of consumer goods, the consumer has legal rights. This legal guarantee applies from the date of purchase by (if applicable from delivery to) the first owner. Any commercial guarantee does not affect these rights.

In order to invoke the warranty, the customer must be able to present proof of purchase. The customer is advised to keep the original packaging of the goods.

For items purchased online and delivered to the customer’s home, the customer must contact the heavenhoop.com customer service team in advance and return the item to redjedeals.com at their own expense.

In case of a defect, the customer must inform heavenhoop.com Rabat as soon as possible. In any case, the customer must report a defect within a period of 2 months after its discovery. After this period, any right to rework or replacement delivery will expire.

The (commercial and/or legal) guarantee does not apply to defects that are the result of accidents, negligence, falls, improper use of the article, failure to follow the instructions or the manual, adjustments or modifications to the article, excessive use, poor maintenance or any other abnormal or incorrect use.

It is also not applicable to articles with a shorter lifespan or to wear items.
Defects that come to light after a period of 6 months from the date of purchase, possibly from delivery, are not considered hidden defects, unless the customer proves otherwise.

The guarantee is not transferable.

ARTICLE 8: PENALTIES FOR NON-PAYMENT

Without prejudice to the exercise of other rights available to Spring Action, in the event of non-payment or default in payment, the customer is legally entitled, from the date of default and without a formal notice, to interest at the rate of 10% per annum on the unpaid amount due. In addition, the customer shall be liable, ipso jure and without notice of default, to lump-sum compensation of 10% of the amount in question, but at least EUR 25 per invoice.

Notwithstanding the foregoing, heavenhoop.com reserves the right to repossess any (fully) paid items.

ARTICLE 9: PRIVACY POLICY

The data controller, , respects the Belgian law on privacy protection when processing personal data.

The personal data you provide will only be used for the following purposes: processing and delivery of the order, sending newsletters, advertising and / or marketing purposes.

You have a legal right to inspect and possibly correct your personal data. Subject to proof of identity (copy of your identity card), you can obtain a written, dated and signed request to info@heavenhoop.com for the free disclosure of your personal data. If necessary, you can also ask to correct data that is incorrect, incomplete or irrelevant.