Refund Policy

If you are not satified with the service then you have 30 days from the date of delivery to refund your order.

Quickly and easily return your service(s) in the following steps:

Please contact our customer service: info@heavenhoop.com

We will respond to you within 24 hours.
Refunds are processed within 3-5 business days after you are qualified for the refund.

Please note: All services you purchase consist of digital products and are processed automatically. In this regard, it is not possible to transfer or refund a video that has been uploaded on Instagram.com in public to change to another video, modify or refund the copyrighted video, or transfer or refund all our other services if the video, voice-over, script or thumbnail has been used in public on Instagram.com.